By utilising peer tutors in our delivery of self-management courses, we encourage people to draw on their own resources and those of their communities, social networks and statutory services around them.

By involving people in decisions about their health and care we will improve health and wellbeing, improve the quality of care and ensure people make informed use of available healthcare resources

Our approach to self-management support is backed-up with the involvement of local care and voluntary sector organisations in communities.


Within our PAM model, we involve organisations and groups who can help people sustain their newly learned skills and confidence. We monitor who accesses the services following our interventions , providing commissioners with outputs data.

More importantly, the people who access these wider services feel they are involved in shaping their care and support. To read more about how important person-centred care and asset-based community approaches are, see the "NHS England "Involving people in their own health and care: Statutory guidance for clinical commissioning groups and NHS England"" and "NHS England "The Five Year Forward View"".