Why self-management matters Physical and mental health Universal Personalised Care YES - Proactive offer of support to people with long-term physical and mental health conditions YES - Experts in the Patient Activation Measure (PAM) tool YES - Self-management education YES - Peer support YES - Co-ordinated Community based support YES - Staff training in administering PAM YES - PAM and Person-centred Approaches to Care YES - Volunteer-led services Putting Policy into Practice - We can help you deliver the NHS long-term plan commitments for personalised care. What we achieve, retention rates: Average improvement in PAM score = 3.9 Average number recruited to a course = 12 15 hours contact with Self Management UK v 4 hours average with healthcare team/year Where we have managed to track clinical usage pre- and post-course attendance, we have seen: A 57% reduction in unplanned A&E admissions A 22% reduction in GP visits If you would like to know more about our services, please contact [email protected] or phone Sarah on 07500 039696.