“self management uk, the only credible provider: a former NHS and now not-for-profit organisation; strongly endorsed by the NHS and (with) a strong track record of successful delivery of long-term condition patient education programmes”,

a London CCG Commissioner.

Evidence-based support 

Improving the ability of patients with long-term conditions to self-manage, address modifiable risk factors and adhere to clinical care protocols such as the appropriate use of prescribed medication, has been shown to improve their wellbeing and reduce the costs to health and social care systems. There is strong evidence that people living with long-term conditions are able to better self-care if they are provided with appropriate guidance, are motivated and have access to relevant support.

We have 16 years’ experience of delivering structured education to people with one or more long-term condition, including Diabetes.


Benchmarking data from our Diabetes service contracts against 2,492 courses nationally (data recorded from 71-111 CCGs) shows that:

    • Recruitment: Average participants per course of 23 compared to the national average of 12.6
    • Retention: 92% of participants attended 4 or more (of 6) sessions compared to the national average of 80%
    • Sustainability: 39% of those who attended one of our courses, then attended a reunion and follow-up event, compared to the national average of 4%
  • Outcomes: 2nd highest waist circumference reduction of all CCG areas
  • Outcomes: Initial data collected from 30 participants at between 6 and 12 month follow-up showed an average glycated haemoglobin (HbA1C) reduction of 22 mmol/mol. (X-pert Health’s HbA1C reduction standard is 4 mmol/mol at 6 months follow-up and 6 mmol/mol at 12 months)
  • Outcomes: Average weight decrease of 7.1 kg recorded for the 30 participants against an average of 3.3kg for all X-pert Diabetes services nationally

Additionally, our outcomes from courses delivered across Surrey and the Isle of Wight over the last 5 years are compelling and offer a cost effective approach to supporting a person with Diabetes to self-care (measures taken for each participant at 6 months post course attendance):

  • Average weight loss                                              10.5kg
  • Average reduction in HbA1c mmol/mol                  40%
  • Maximum weight loss recorded                            43kg

This leaflet provides more detail.

If you would like to know more about our services, please contact [email protected], or phone Sarah on 07500 039696.